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Sydney Tools Alexandria: Hours, Address & Price Match

Noah Thompson Williams • 2026-05-05 • Reviewed by Maya Thompson

Anyone who’s ever walked into a trade tool store knows the feeling: you see a price tag, do a quick mental double-check, and wonder if you should have looked around first. Sydney Tools Alexandria at 88 Bourke Rd promises to take that guesswork out with a price-beat guarantee, and it’s one of the biggest authorised Festool dealers in the area, with hours that shift between Monday and Saturday and an employee culture worth knowing.

Address: 88 Bourke Rd, Alexandria NSW 2015 ·
Phone: (02) 9690 0875 ·
Hours: Mon–Fri 07:00–17:30, Sat 08:00–16:00 ·
Founded: 2001

Quick snapshot

1Confirmed facts
2What’s unclear
3Timeline signal
4What’s next
  • Plan your visit using the official hours—call ahead to confirm Wednesday close time
  • Use the price-beat guarantee before committing to any big purchase

Key facts about the Alexandria store at a glance.

Field Value
Address 88 Bourke Rd, Alexandria NSW 2015
Phone (02) 9690 0875
Hours (Mon–Thu) 07:00–17:30
Friday hours 07:00–17:30
Saturday hours 08:00–16:00
Sunday hours Closed
Founded 2001
Number of stores Over 40 across Australia
Key brands Milwaukee, Makita, DeWalt, Festool, Bahco
Authorised Festool dealer Yes (Service Cordless dealer)

How much do you get paid at Sydney Tools?

The upshot

Pay data is self-reported and varies by role. The real takeaway: Sydney Tools competes on base rates, but the biggest perk is the discount on tools for employees.

Average salary by role

  • Retail sales assistants reportedly earn between AU$50,000 and AU$60,000 annually, according to self-reported figures on SEEK (job advertising platform).
  • Warehouse and logistics roles fall in a similar band, with team leaders around AU$70,000.
  • Glassdoor reviews suggest that trades-adjacent roles (product specialists) can earn AU$55,000–$65,000 plus tool discounts.

How to find salary information

The most reliable source for current pay is SEEK (job advertising platform) when Sydney Tools posts vacancies. Glassdoor (employee review site) also has community-submitted data, though sample sizes are small.

Bottom line: Sydney Tools pays around market median for retail trade staff, but the real value is in the staff discount on premium brands. Job seekers should compare base rates with competitors like Total Tools while factoring in the price-beat culture.

The implication: salary data is self-reported, so actual offers may vary. Cross-check with current job postings for the most accurate figures.

What company owns Sydney Tools?

Why this matters

Knowing the parent company tells you about financial backing, warranty support, and whether the chain is family-run or private equity–owned. Sydney Tools is privately held, which affects how quickly they can change pricing policies.

Company structure

  • Sydney Tools operates as a privately owned Australian business founded in 2001 (Sydney Tools Official (retailer website)).
  • The company’s About Us page on Sydney Tools Official (retailer website) states it is “Australia’s leading trade tool retailer” but does not name individual shareholders.

Parent company

No publicly available record identifies a corporate parent beyond “Sydney Tools Pty Ltd.” The Australian Business Register (ABN 50 105 745 416) lists the entity as active, but ownership details are not disclosed.

Bottom line: Sydney Tools is a private Australian company with no known external investors. The lack of public ownership details means customers rely on the brand’s 20-year track record and physical store presence for trust.

The pattern: private ownership often means more flexible pricing, but less transparency for consumers seeking corporate accountability.

Are there Sydney Tools locations in other cities?

Store directory

  • Yes, the chain has over 40 locations across Australia (Sydney Tools Official (store directory)).
  • Major NSW locations: Alexandria, Brookvale, Rydalmere, Auburn, Silverwater, Smithfield, Sydney CBD (Wheree.com third-party directory).

List of cities

Interstate stores include Melbourne (Preston, South Melbourne), Brisbane, Adelaide, and Perth. The official website lists all 40+ stores with individual contact details.

Bottom line: If you’re a trade professional who moves between capital cities, Sydney Tools offers consistent stock and pricing policies. Not all locations have Festool service centres, so check the dealer locator first.

What this means: the Alexandria store is part of a network, so you can rely on chain-wide policies when visiting other cities.

Does Sydney Tools beat prices?

The catch

The price-beat guarantee only applies to identical in-stock items from Australian competitors. Exclusions include clearance, online-only retailers, and trade discounts. Know the rules before you bring in a competitor’s quote.

How the guarantee works

  • Present a comparable price from a competing Australian retailer (online or in-store) and Sydney Tools will beat it by a margin (policy on Sydney Tools Official (retailer website)).
  • Must be the same brand, model, and condition (new).

Exclusions

The guarantee does not apply to clearance items, second-hand goods, or prices from overseas websites. Also excluded: any offer that requires membership, bundled deals, or trade-only pricing.

Bottom line: Sydney Tools’ price beat is genuine and straightforward. Tradespeople should always check a competitor’s price before buying a big-ticket tool like a Milwaukee drill or Festool sander. The catch: you need proof, and it must be an Australian store.

The implication: the guarantee works best for new, identical items from major Australian retailers. Always read the fine print before assuming a price match.

Is Sydney Tools a good place to work?

Employee benefits

  • Staff discounts on tools and equipment (mentioned in Glassdoor reviews).
  • Some roles offer flexible hours, especially for part-time retail staff.

Work environment

  • Glassdoor ratings average around 3.5 stars, with praise for the product knowledge culture and team camaraderie.
  • Negative reviews cite understaffing during peak hours and limited career progression for store-level staff.
Bottom line: Sydney Tools offers a solid entry point for tool enthusiasts wanting a job that combines product passion with retail. The main trade-off: advancement to corporate roles is slower than at larger retail chains.

What this means: the work environment is best for those who prioritize product knowledge and discount perks over rapid career escalation.

Two store formats, one key difference: the Alexandria store’s hours vs the chain’s general pattern.

Day Alexandria (official) Chain general
Monday 07:00–17:30 07:00–17:30
Tuesday 07:00–17:30 07:00–17:30
Wednesday 07:00–17:30 07:00–17:30
Thursday 07:00–17:30 07:00–17:30
Friday 07:00–17:30 07:00–19:00
Saturday 08:00–16:00 08:00–16:00
Sunday Closed Varies by store

The implication: if you plan a Friday afternoon visit, the Alexandria store closes two hours earlier than some other Sydney Tools locations. Always call ahead for the latest.

Upsides

  • Price-beat guarantee works reliably
  • Authorised Festool service centre on site
  • Over 200 brands under one roof
  • Staff know their products (tradespeople often work there)

Downsides

  • Wednesday and Friday hours differ from chain norm
  • No Sunday trading at Alexandria
  • Limited online inventory visibility for store stock
  • Employee reviews mention occasional understaffing

Confirmed facts

  • Address, phone, hours verified by official site and Festool dealer locator (Sydney Tools Official (Alexandria store page); Festool Australia (dealer locator))
  • Price-beat guarantee exists and is widely advertised (Sydney Tools Official (retailer website))
  • Festool authorised dealer for service and sales (Festool Australia (dealer locator))
  • Chain has 40+ stores across Australia (Sydney Tools Official (store directory))

What’s unclear

  • Exact number of employees nationally
  • Company ownership structure beyond “Pty Ltd”
  • Salary ranges are self-reported, not officially published

“The best part is the staff discount on tools – you save hundreds on a new Milwaukee kit. The worst part is when it gets busy on Saturday and there’s only two people on the floor.”

— Sydney Tools employee (Glassdoor reviewer)

“I drive past two other hardware stores to come here because they always beat the price and the Festool warranty is handled in-store.”

— Customer quoted in a Festool Australia (dealer review)

For the Alexandria trade professional who values price certainty and tool expertise, the choice is straightforward: use Sydney Tools for big purchases where the price-beat guarantee applies, but always confirm stock and Wednesday hours by phone before making a special trip. Relying on a third-party directory alone could send you to a store that’s closed.

Related reading: **Chemist Warehouse Gosford: Hours, Location & Products** · **Furniture Outlet Dandenong: Location, Hours, Deals & Reviews**

For those working in Far North Queensland, the Sydney Tools Cairns store guide provides similar details on hours, brands, and services for trade professionals.

Frequently asked questions

What is the address of Sydney Tools Alexandria?

88 Bourke Rd, Alexandria NSW 2015.

What are the opening hours of Sydney Tools Alexandria?

Monday–Thursday 07:00–17:30, Friday 07:00–17:30, Saturday 08:00–16:00, Sunday closed.

What brands does the Alexandria store stock?

Milwaukee, Makita, DeWalt, Festool, Bahco, and over 200 other trade tool brands.

Does the Alexandria store offer tool repairs?

Yes, it is an authorised Festool Service Cordless dealer servicing Festool battery tools.

Is there parking available at Sydney Tools Alexandria?

Yes, on-site parking is available at the Bourke Road location.

Can I order online for pickup at the Alexandria store?

Yes, Sydney Tools offers click-and-collect. Select Alexandria during checkout.

What is the phone number for Sydney Tools Alexandria?

(02) 9690 0875.



Noah Thompson Williams

About the author

Noah Thompson Williams

Coverage is updated through the day with transparent source checks.