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Bundoora Family Clinic – Services, Hours and Booking Guide

Noah Thompson Williams • 2026-04-16 • Reviewed by Ethan Collins

Bundoora Family Clinic Hub stands as one of Melbourne’s northeastern suburbs most established medical practices, having served the Bundoora community and surrounding areas for more than three decades. This multidisciplinary healthcare centre offers comprehensive general practice services alongside specialist care, making it a central resource for families and individuals seeking quality medical attention in the region.

Located within Bundoora Square shopping centre, the clinic combines accessibility with an extensive range of health services, from routine check-ups and preventive care to mental health support and telehealth consultations. Whether you’re a long-time resident or new to the area, understanding what this clinic offers can help you make informed decisions about your primary healthcare needs.

What You Need to Know About Bundoora Family Clinic Hub

Location
G01/12 Ormond Boulevard
Bundoora, VIC 3083
Services
GP care, family medicine, skin checks, mental health, bulk billing options
Contact
(03) 9467 7433
myclinic.com.au
Hours
Mon-Fri: 8:45am-6pm
Sat-Sun: 9am-5pm

Key Facts at a Glance

  • Accredited general practice operating in Bundoora for over 30 years
  • Located in a purpose-built four-story facility since 2015, the largest multidisciplinary practice in the area
  • Offers mixed billing with bulk billing available for eligible patients under 16, over 60, and Commonwealth Healthcare card holders registered through MyMedicare
  • Accepts both booked appointments and walk-in patients
  • Provides telehealth consultations alongside traditional face-to-face visits
  • Situated at Tram No. 86 stop 67 with ample parking including disabled access
  • Serves patients from Bundoora, Eltham, Mill Park, South Morang, Campbellfield, Reservoir, Craigieburn, and neighbouring suburbs
Fact Details
Address G01/12 Ormond Boulevard, Bundoora, VIC 3083
Phone (03) 9467 7433
Fax 03 9467 3772
Website myclinic.com.au
Opening Hours
Bulk Billing Available for patients under 16, over 60, and valid Commonwealth Healthcare card holders registered with MyMedicare
Established Over 30 years (current facility since 2015)

Comprehensive Services Available at the Clinic

Bundoora Family Clinic Hub distinguishes itself through the breadth of healthcare services offered under one roof. As the largest multidisciplinary general practice in the Bundoora area, the clinic has invested significantly in creating a facility that addresses diverse patient needs without requiring referrals to external specialists for many conditions.

General Practice and Preventative Care

The cornerstone of the clinic’s offering remains comprehensive general practice care that covers everyday health concerns, chronic disease management, and preventive health strategies. The practice has earned recognition for its emphasis on preventative lifestyle care, helping patients maintain optimal health before serious conditions develop. This proactive approach aligns with modern best practices in primary healthcare and reflects the clinic’s commitment to long-term patient wellbeing.

Specialised Health Services

Beyond standard consultations, the clinic provides targeted services including skin cancer screening, which proves particularly valuable given Australia’s high rates of skin malignancy. Women’s health and men’s health services address gender-specific concerns, while dedicated child health programs support families with younger members. Vaccinations remain available for both children and adults, covering routine immunisations and travel-related requirements.

Partnership Services

Through a partnership with Ormond Square Medical Center Hub, patients can access extended services including dentistry and medical-grade cosmetic treatments. This arrangement eliminates the need for many patients to travel elsewhere for these commonly sought procedures.

Mental Health and Wellbeing Support

Mental health services at the clinic have expanded in response to growing community demand for accessible psychological support. The practice offers consultations for conditions including anxiety, depression, and stress-related disorders. Additionally, the clinic integrates yoga and meditation services, reflecting a holistic approach to patient wellbeing that addresses both physical and mental health dimensions.

Telehealth Option

For patients who find attending in-person difficult, the clinic offers telehealth consultations. Both telehealth and face-to-face appointments can be arranged at the request of either the doctor or patient, providing flexibility for those with mobility limitations, work commitments, or childcare responsibilities.

Meet the Medical Team

The clinic employs a team of experienced general practitioners dedicated to providing quality healthcare to the Bundoora community. While the practice includes additional doctors beyond those publicly documented, several practitioners have been verified across healthcare directories.

Documented Practitioners

  • Dr Adriana Rodriguez Duran – Female general practitioner registered with Australian health authorities
  • Dr Yasendri Arambepola – Female general practitioner providing family medicine services
  • Dr Khine – Currently accepting new walk-in patients at the clinic

Patients seeking specific practitioner availability or specialist interests are encouraged to contact the clinic directly to confirm current appointment options. Doctor availability can fluctuate, and speaking with reception staff ensures accurate information for booking purposes.

Booking Appointments and Walk-in Policy

Bundoora Family Clinic Hub accommodates patients through multiple booking channels, ensuring convenient access to healthcare services. The clinic currently accepts new walk-in patients, making it accessible for those with urgent but non-emergency health concerns who cannot wait for scheduled appointments.

Available Booking Methods

  • Telephone: Call (03) 9467 4111 or (03) 9467 7433 to speak with reception staff
  • Online booking: Use the clinic’s website booking system for 24-hour availability checking
  • Health Engine app: Download the app to manage appointments from your smartphone
  • HotDoc platform: Alternative third-party booking service used by the clinic

Patients who book appointments receive SMS reminders the day before their scheduled visit. Confirmation through the Health Engine app helps reduce no-show rates and ensures patients remain engaged with their healthcare management. Those without booked appointments can join as walk-in patients, though waiting times may vary depending on daily demand.

Reminder System

The clinic sends automated SMS reminders 24 hours before scheduled appointments. Patients should confirm their attendance through the Health Engine app to finalise their booking and avoid administrative complications.

Location, Transport, and Accessibility

Situated at G01/12 Ormond Boulevard within Bundoora Square shopping centre, the clinic benefits from prominent positioning in one of the area’s primary commercial districts. This location makes it straightforward for patients to combine medical appointments with shopping or other errands, reducing the friction often associated with healthcare access.

Public Transport Access

The clinic is accessible via Tram No. 86 on Plenty Road, with the clinic positioned near stop 67 at Bundoora Square shopping centre. This tram connection provides reliable access for patients travelling from surrounding suburbs including Reservoir, South Morang, and further into Melbourne’s northern corridor.

Parking Facilities

Ample parking surrounds the clinic, including designated disabled parking areas that ensure accessibility for patients with mobility challenges. This consideration reflects the clinic’s commitment to serving patients across all age groups and physical capabilities, particularly important given the bulk billing services offered to patients over 60.

Service Area Coverage

Beyond Bundoora itself, the clinic serves residents across Melbourne’s northeastern suburbs including Eltham, Mill Park, South Morang, Campbellfield, Reservoir, and Craigieburn. This broad service area makes the clinic a practical option for patients willing to travel slightly further for comprehensive healthcare services not available at smaller local practices.

Billing Structure and Bulk Billing Eligibility

The clinic operates a mixed billing model that balances accessibility with sustainability. While bulk billing is available, patients should understand the conditions attached to this service to avoid unexpected out-of-pocket expenses.

Bulk Billing Requirements

Bulk billing at Bundoora Family Clinic Hub is available for patients who are under 16 years of age, over 60 years of age, or hold valid Commonwealth Healthcare cards. Importantly, patients must be registered as a preferred medical practice with MyMedicare to access bulk billing services. Those who do not meet these criteria may incur standard consultation fees.

The MyMedicare registration requirement means patients should confirm their eligibility status before attending appointments if they expect bulk billing to apply. Reception staff can clarify billing arrangements when booking, though patients are encouraged to review their Medicare status independently to ensure smooth processing at consultation time.

History and Development of the Clinic

Bundoora Family Clinic Hub has evolved considerably since its establishment over three decades ago. What began as a traditional general practice has transformed into a comprehensive healthcare facility that serves as a cornerstone of primary care in Melbourne’s northeast.

  1. Early Operations: The clinic established its presence in Bundoora more than 30 years ago, building a reputation for community-focused healthcare delivery.
  2. Expansion Planning: As demand for services grew, the practice recognised the need for expanded facilities to serve the increasing population of Melbourne’s northeastern suburbs.
  3. 2015 Relocation: The clinic moved to its current purpose-built four-story location at Ormond Boulevard, becoming the largest multidisciplinary general practice in the Bundoora area.
  4. Partnership Development: Through collaboration with Ormond Square Medical Center Hub, the practice expanded service offerings to include dentistry and medical-grade cosmetic services.
  5. Modern Healthcare Integration: The clinic now offers telehealth alongside traditional appointments, reflecting adaptation to contemporary patient expectations and healthcare delivery models.

What Is Verified and What Remains Uncertain

Transparency regarding information accuracy helps patients make informed decisions. The following assessment distinguishes between confirmed details and areas where direct confirmation remains advisable.

Confirmed Information Items Requiring Direct Confirmation
Physical address and location within Bundoora Square Specific doctor availability for appointment booking
Opening hours (Mon-Fri 8:45am-6pm, Sat-Sun 9am-5pm) Exact bulk billing status for individual patients
Phone number and fax details Current practitioner roster and special interests
Mixed billing model with bulk billing conditions Wait times for specific appointment types
Acceptance of walk-in patients Specific service availability on particular days
Telehealth availability Current pricing for non-bulk billed consultations

Patients are encouraged to contact the clinic directly on (03) 9467 7433 to verify current details before attending, particularly regarding practitioner availability and specific service requirements. Healthcare information can change, and direct confirmation ensures the most accurate planning for medical appointments.

The Role of Bundoora Family Clinic in Northeastern Melbourne Healthcare

Melbourne’s northeastern suburbs have experienced significant population growth over recent decades, increasing demand for accessible primary healthcare services. Bundoora Family Clinic Hub’s positioning as the largest multidisciplinary general practice in the area reflects responsiveness to this growing need, providing a centralised resource that reduces patient travel requirements.

The clinic’s emphasis on preventative lifestyle care aligns with broader public health objectives recognised by organisations including the Australian health system. By focusing on early intervention and ongoing health maintenance rather than reactive treatment alone, the practice contributes to improved community health outcomes while potentially reducing strain on hospital emergency departments for non-urgent matters.

Accessibility features including public transport connections, parking facilities, and bulk billing for eligible patients demonstrate consideration for diverse community needs. The integration of mental health services and wellness programs like yoga and meditation reflects evolving understanding of holistic health that extends beyond traditional medical consultations.

Sources and Further Information

Bundoora Family Clinic Hub has been providing preventative lifestyle care to the Bundoora community for over 30 years, operating from a purpose-built four-story facility designed to serve as the area’s largest multidisciplinary general practice.

— HealthEngine directory listing

Patients seeking additional information can consult official healthcare directories including healthdirect.gov.au, which maintains verified information about registered Australian healthcare providers. Medicare information remains available through medicare.gov.au for those confirming eligibility requirements for bulk billed services.

Next Steps for Patients

Whether seeking a new primary care provider or requiring specific services not available at current practices, Bundoora Family Clinic Hub offers a comprehensive option for residents across Melbourne’s northeastern suburbs. Understanding the clinic’s location, services, and booking methods helps patients make informed choices about their healthcare access.

For those monitoring specific health conditions or seeking general family healthcare, the clinic’s range of services combined with flexible booking options provides a practical starting point. Contact reception on (03) 9467 7433 or use the online booking system to schedule consultations that match your healthcare needs.

Frequently Asked Questions

Where is Bundoora Family Clinic Hub located?

The clinic is located at G01/12 Ormond Boulevard, Bundoora, VIC 3083, situated within the Bundoora Square shopping centre.

What are the clinic’s opening hours?

The clinic operates Monday to Friday from 8:45am to 6pm, and Saturday to Sunday from 9am to 5pm.

Does Bundoora Family Clinic bulk bill?

Bulk billing is available for patients under 16, over 60, and Commonwealth Healthcare card holders who are registered as a preferred medical practice with MyMedicare. Standard fees may apply for other patients.

How can I book an appointment?

Appointments can be booked by telephone on (03) 9467 4111 or (03) 9467 7433, through the clinic’s online booking system, via the Health Engine app, or through the HotDoc platform.

Are walk-in patients accepted?

Yes, the clinic currently accepts new walk-in patients for those who cannot or prefer not to book appointments in advance.

Is telehealth available?

Both telehealth and face-to-face appointments are available, arranged at the request of either the doctor or patient.

What services does the clinic offer?

Services include general practice care, skin cancer screening, women’s health, men’s health, child health, vaccinations, mental health services, and through partnership, dentistry and cosmetic services.

How do I get to the clinic by public transport?

The clinic is accessible via Tram No. 86 on Plenty Road, stop 67, located at Bundoora Square where the clinic is situated.

Noah Thompson Williams

About the author

Noah Thompson Williams

Coverage is updated through the day with transparent source checks.