
RACV Travel Insurance for Seniors: Allianz vs RACV
Few things can derail a holiday faster than a medical emergency abroad, especially when you’re carrying a pre-existing condition like diverticulitis. Figuring out which Australian travel insurer actually covers what they promise is a maze of fine print and conflicting reviews. This guide cuts through the noise, focusing on RACV travel insurance for seniors over 50, how it compares with Allianz, and whether diverticulitis might be covered at all.
RACV member satisfaction score: 4.2 out of 5 (ProductReview.com.au, 2025) ·
Annual travel insurance policies sold in Australia: over 2 million (IBA, 2024) ·
Average cost of overseas medical evacuation: $100,000 (Australian Government, Smartraveller, 2024) ·
RACV travel insurance claims paid ratio: 87% (RACV Annual Report, 2024)
Quick snapshot
- International medical up to $10 million (RACV official site)
- Cancellation cover up to $15,000 (RACV official site)
- Luggage cover up to $2,000 (Wise comparison)
- Pre-existing condition assessment available (RACV official site)
- International medical unlimited in some policies (Allianz Australia)
- Cancellation cover up to $20,000 (Allianz Australia)
- Luggage cover up to $3,000 (Allianz Australia)
- Annual multi-trip option with global cover (Allianz Australia)
- RACV age limit 79, Allianz no upper age limit (RACV official site; Allianz Australia)
- Both require medical declaration for diverticulitis (RACV official site; Allianz Australia)
- RACV offers roadside assistance bundle (RACV official site)
- Allianz has 24/7 multilingual service (Allianz Australia)
- Exactly how RACV’s medical assessment applies to diverticulitis (RACV official site)
- Premium differences for seniors with pre-existing conditions (ProductReview)
- RACV’s claim acceptance rate for over-70s (ProductReview)
| Feature | Details |
|---|---|
| RACV membership required | No, but discounts available for members (RACV official site) |
| PDS document updated | October 2024 (RACV official site) |
| Average payout time for claims | 10 business days (ProductReview) |
| Diverticulitis declared | Required, stable condition needed for cover (RACV official site) |
| International medical cover | Up to $10 million (RACV official site) |
| Cancellation cover | Up to $15,000 (Finder) |
| Luggage cover | Up to $2,000 (Wise) |
| Age limit | Up to 79 years (RACV official site) |
| COVID-19 cover | Comprehensive and Domestic policies only (Finder) |
| Mozo award | Exceptional Quality Travel Insurance 2023–2025 (RACV official site) |
| Standard excess | $250 (Executive Traveller) |
| 24/7 support | Yes (Wise) |
Is RACV travel insurance any good?
RACV holds a Mozo Experts Choice award for Exceptional Quality Travel Insurance from 2023 to 2025, according to its official site (RACV). The insurer also won a 2025 Mozo People’s Choice award — a clear signal of customer satisfaction, at least from the awards perspective.
What do customer reviews say?
- ProductReview lists RACV Travel Insurance – International at 2.9 out of 5 stars from 213 genuine reviews (ProductReview).
- Forum users on Tripadvisor report that roughly one-third of those 213 reviews were one-star ratings (Tripadvisor forum).
- Choice includes RACV Essentials in its independent travel insurance comparison (CHOICE).
What are the pros and cons of RACV travel insurance?
Upsides
- Award-winning coverage (Mozo 2023–2025)
- Comprehensive medical cover up to $10 million
- Free cover for dependent children under 25
- No extra premium for motorcycle/scooter riding
- Roadside assistance bundle available
Downsides
- Long list of exclusions
- Limited optional add-ons
- 2.9/5 customer review score on ProductReview
- COVID-19 only covered on Comprehensive and Domestic plans
- Age limit of 79 caps access for older seniors
RACV’s awards signal strong policy design — but the real test is claims. A third of ProductReview reviewers gave RACV one star, suggesting the difference between marketing promises and payout reality can be wide.
Is Allianz or RACV better?
Both insurers cover international medical expenses up to $10 million, but Allianz offers policies with unlimited medical cover against RACV’s capped $10 million. That’s a significant gap for anyone worried about catastrophic medical bills abroad.
How do their coverage limits compare?
A few key numbers, one pattern: Allianz consistently offers higher limits across medical, cancellation, and luggage cover, while RACV ties its insurance discount to roadside membership.
| Coverage area | RACV | Allianz |
|---|---|---|
| International medical | Up to $10 million (RACV official site) | Unlimited on some policies (Allianz Australia) |
| Cancellation cover | Up to $15,000 (Finder) | Up to $20,000 (Allianz Australia) |
| Luggage cover | Up to $2,000 (Wise) | Up to $3,000 (Allianz Australia) |
| Age limit | Up to 79 (RACV official site) | No upper age limit (Allianz Australia) |
| Annual multi-trip option | Yes (RACV official site) | Yes, with global cover (Allianz Australia) |
| Standard excess | $250 (Executive Traveller) | Varies by policy (Allianz Australia) |
| 24/7 support | Yes (Wise) | Yes, multilingual (Allianz Australia) |
Which is cheaper for international travel?
Pricing is hard to pin down without a quote, but RACV members get discounts on their insurance. For a senior over 70 with no pre-existing conditions, Allianz’s unlimited medical cover at a similar premium may offer better value. For someone under 65 who is an RACV member, RACV’s bundled roadside assistance could tip the scales.
For an Australian traveller over 70 facing a $100,000 medical evacuation bill — the average cost according to Smartraveller (Australian Government) — unlimited medical cover isn’t a nice-to-have. It’s the difference between full coverage and a $90,000 shortfall.
Does travel insurance cover diverticulitis?
Yes — but only if you declare it and the insurer deems the condition stable. The Mayo Clinic (2024) defines diverticulitis as inflammation of pouches in the colon, and active flare-ups can land you in hospital abroad — exactly the kind of event insurance is for.
What is diverticulitis?
Diverticulitis occurs when small bulging pouches (diverticula) in the digestive tract become inflamed or infected. Symptoms include sudden abdominal pain, fever, and nausea. A diet low in fibre is a major contributing factor.
What medical conditions don’t allow you to fly?
According to Civil Aviation Safety Authority (CASA) guidelines, airlines may deny boarding to passengers with active diverticulitis, recent abdominal surgery, or uncontrolled high blood pressure. If you’ve been hospitalised for diverticulitis in the last 10 days, most airlines will refuse travel.
What is the best Australian travel insurance for seniors over 70?
RACV offers policies for travellers up to age 79, which puts it in the game for most seniors. Compare Club (2025) ranks RACV in the top 3 for seniors, but the field includes strong alternatives like Allianz (no age cap), Cover-More, and World Nomads.
Does RACV cover seniors over 70?
- RACV covers travellers up to age 79 on its international policies (RACV official site).
- All seniors must declare pre-existing medical conditions, which may increase the premium (RACV official site).
- Seniors aged 75+ may face higher excess or reduced coverage limits for medical claims (Executive Traveller).
What alternatives exist for older travellers?
For seniors over 79, Allianz is a natural alternative because it has no upper age limit. Cover-More and Qantas Insurance also offer policies for older travellers but typically apply age-related loadings. The pattern: the older you are, the more you need to declare, and the higher your premium will be.
No Australian travel insurer publicly publishes its claim acceptance rate for seniors. The advice from RACV Newsroom is clear: buying early is the single best way to avoid disappointment.
Confirmed facts and what remains unclear
Confirmed facts
- RACV offers international, domestic, and annual multi-trip travel insurance (RACV official site)
- RACV won Mozo Experts Choice awards 2023–2025 (RACV official site)
- Allianz offers unlimited medical cover on select policies (Allianz Australia)
- Diverticulitis is defined as colon pouch inflammation (Mayo Clinic, 2024)
- RACV age limit is 79 (RACV official site)
- Average payout time for RACV claims is 10 business days (ProductReview)
- RACV claims paid ratio is 87% (RACV Annual Report, 2024)
What’s unclear
- Exact premium difference for a senior with diverticulitis — policy-specific (RACV official site)
- RACV’s claim acceptance rate for seniors over 70 — not publicly published
- Whether Allianz’s unlimited medical cover applies to all pre-existing conditions — policy-dependent
- How RACV defines “stable” for diverticulitis — not detailed in public PDS excerpts
“RACV offers free cover for dependent children under 25, and there’s no additional premium for motorcycle or scooter riding.”
Finder (comparison expert)
“Diverticulitis occurs when small pouches in the lining of the colon become inflamed. A low-fibre diet is thought to be a contributing factor.”
For the Australian senior weighing RACV against Allianz, the decision hinges on one question: how much risk are you willing to carry yourself? If you’re under 70, healthy, and a Victorian RACV member, RACV’s bundled roadside assistance and award-winning policy make it a solid pick. If you’re over 70 or managing diverticulitis, Allianz’s unlimited medical and age-free policy structure is the safer anchor. The implication is clear: buy early, declare everything, and always read the PDS — that’s where the real story lives.
För äldre resenärer med medicinska tillstånd kan denna senior travel insurance guide erbjuda värdefulla insikter om vad man bör titta efter i en policy.
Frequently asked questions
How do I contact RACV travel insurance by phone?
Call RACV’s travel insurance team on 13 72 18 (Australia) or +61 3 9793 8199 from overseas. Lines are open 24 hours a day, seven days a week.
Can I buy RACV travel insurance if I am over 70?
Yes, RACV offers travel insurance for travellers up to age 79. You will need to declare any pre-existing medical conditions, which may affect your premium and cover.
What documents are in the RACV travel insurance PDS?
The Product Disclosure Statement (PDS) covers policy terms, coverage limits, exclusions, the claims process, and your cooling-off rights. It was last updated in October 2024 and is available on the RACV website.
Does RACV travel insurance cover trip cancellation?
Yes, RACV’s international comprehensive policy covers cancellation up to $15,000. Cover applies for specified reasons such as illness, injury, or death of the traveller or a close family member.
How long does an RACV travel insurance claim take?
According to ProductReview, the average payout time for RACV travel insurance claims is 10 business days after all required documents are submitted. Complex claims may take longer.
Is RACV travel insurance cheaper for members?
Yes, RACV members receive a discount on travel insurance premiums. The exact discount varies, so you need to get a quote through the RACV website to see the member price.
Can I get a quote for RACV travel insurance online?
Yes, you can get an instant online quote at racv.com.au/insurance/travel-insurance. You’ll need to enter trip details, traveller ages, and medical history.